The Importance of Communication Skills in the Workplace

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It’s common knowledge that good communication skills make you a more successful employee. The ability to communicate with superiors, managers, and coworkers is vital regardless of your industry. Here are specific interpersonal communication skills that can help you succeed in the workplace.

6 Communication Skills to Use in the Workplace

Being able to effectively communicate with others also makes you a desirable job candidate. If you’re applying for a new job through ZipRecruiter, then it’s important to convey these skills in your resume and cover letter. When you search for jobs with them, it’s important to take note of ways you can incorporate proof of your skills in ways that match the job description!

However, simply saying that you communicate well isn’t enough. Check out these ways to make sure your communication skills are perfect for your next employer.

Listening

communication skills

Communicating isn’t just about being able to convey your thoughts. It’s also about being a good listener. There will be situations where you need input from others to effectively work as a team.

Listening requires you to be actively engaged in the conversation. Pay attention to the speaker, and don’t be afraid to provide feedback or respond to what is being said.

Showing Empathy

communication skills

In addition to listening, it’s also important to show that you understand and respect the speaker. This also applies even if you disagree with what is being said. By showing empathy, you encourage a healthy and supportive conversation while also building trust.

You can use phrases like, “I understand what you’re going through,” or “I can see why this upsets you.” This shows you’ve been listening and that you can see where the other person is coming from.

Providing feedback

communication skills

Knowing how to provide constructive feedback is an important communication skill. This will encourage growth and progress within your team. Feedback can be praise, or it can be something that others need to work on.

When you use a platform like ZipRecruiter to look up jobs and their reviews, take a look at how other people communicate their feedback. Learning from others is the best thing you can do!

In the same vein, it’s also crucial that you learn to accept feedback from others. Instead of getting defensive, take time to understand where the other person is coming from. Listen and apply their comments to your future behaviors or actions.

Non-verbal communication

communication skills

Your body language is equally as important as the words you speak. In fact, it’s believed that over 65% of communication is nonverbal.

While communicating with others, make sure to pay attention to how you physically portray yourself. Are you maintaining good eye contact? Do you have a relaxed facial expression? Are you confident and not too fidgety? These are all important things to remember while communicating nonverbally.

You should also pay attention to nonverbal signs from others. If they are avoiding eye contact, slouching, or moving around, they might be uncomfortable with the topic or discussion.

Showing confidence

communication skills

Confidence is the key to success – in the office and out in the real world. Confidence builds trust with your coworkers and gives you an authority in what you’re speaking about. You can utilize public speaking skills to sharpen your intrapersonal communication skills with others.

Confidence can be conveyed verbally and nonverbally. To start, stand up straight and maintain good posture and eye contact. When speaking, use a friendly but firm tone. Avoid using fillers like “uh” or “um” and try not to make your sentences sound like questions.

It’s also important to show confidence when applying for a new job. After getting an interview through ZipRecruiter, you’ll want to practice speaking with confidence. As a result, you’ll impress the hiring manager and increase your chances of landing the job you want.

Avoid negativity

communication skills

Negative communication can lead to conflict. That’s why it’s crucial to avoid office gossip, passive-aggressive comments, or unconstructive feedback while working. Not only will this hurt others, but it also leads to low morale and productivity (for you and others).

Don’t create a toxic workplace and show respect for your superiors and coworkers. Learn how to give constructive criticism and actively listen or engage when someone is talking. In return, you’ll also win the respect of others and build a foundation of success for your career.

More Job Advice

These communication skills will come in handy whether you work in a Fortune 500 or a small startup. Not to mention, they can also be applied to everyday life! Looking for a new job? ZipRecruiter is one of the largest job boards on the market with a proven record for quick turnaround and fast hiring! If you’re still skeptical, you can read our in-depth ZipRecruiter review here then create your free account and try it today!

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